Review for ets exam…




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Selecting a Brand Name


Criteria for choosing a name, some issues to consider:

  • Easy for customers to say, spell and recall (inc. international ppl)

  • Indicate products major benefits

  • Should be distinctive

  • Compatible with all products in product line

  • Used and recognized in all types of media

  • Single and multiple words Bic, Dodge Grand Caravan, IBM PC (letters), or a combination Mazda RX7

  • Availability, already over 400 car "name plates", this makes it difficult to select a new one.

  • Use words of no meaning to avoid negative connotation, Kodak, Exxon

  • Can be created internally by the organization, or by a consultancy

  • Legal restrictions, i.e. Food products must adhere to the Nutrition Labeling and Education Act, 1990...May 8 1994

  • Global translations ?

The Brand Pyramid:

  1. Features: tangible characteristics of product

  2. Functional Benefits: benefits to consumer for brand features

  3. Emotional Rewards: psychological or emotional benefits received by using brand's product?

  4. Values: what are the values of the typical loyal customer for this brand?

  5. Personality: what words would you use to describe brand if it were a person?

NameLab
Domain Names: Highjacking issues? (Highjacked Domain and New Domain): Help! I've Lost My Domain Name!

Discussion Topic: Investigate the above issues to determine who has rights to the use of a domain name.


Online brand investment versus offline brand investment


Pampers

Discussion Topic: Discuss the challenges of branding on the web, how are Pampers developing a branding strategy?

Arthur Andersen changes name to Andersen
Accenture now a clear winner without Andersen name
Is there a window of confusion?
Andersen, Accenture

Discussion Topic: Discuss the evolution of the value of the brand: Andersen

Brand Licensing

Discussion Topic: Discuss the role the corporate logo plays in branding. Cite logos and their inherent value. Discuss logos which have changed, and why?




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