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Conduct a “treasure hunt” on the intranet
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| bet | 38/39 | | Sana | 01.04.2017 | | Hajmi | 240.5 Kb. | | #2750 |
Conduct a “treasure hunt” on the intranet. To help employees’ exploration of the intranet, some organisations conduct an intranet “treasure hunt”. This involves asking users to look for pieces of information, such as tools, policy information, or the company’s mission or values. This introduces the content to users and also makes them explore news areas of the intranet and might help them understand the site structure and content more clearly. Sometime this is run as a type of competition with a prize or some other recognition awarded to a winner.
Communicate large, impending intranet changes. Even very good intranet changes can be confusing and frustrating to users when they have already learned how to use a different design. People tend to be resistant to change, particularly if they’ve created workarounds to help them work with the previous site. Warn staff when major changes are coming. Sites can offer previews of the changes before they are live. Once the changes are implemented, allow the intranet team time to commit to answering feedback and queries for a period after the implementation.
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