Customer satisfaction survey




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Jamieson 
Q1
 J-A-M-I-E-S-O-N.
AMBER: 
Do you have her direct line?
WILLIAM:
Yes, it’s in my contacts somewhere – right, here we are: 078 double 6, 510 triple 3. I wouldn’t
call her until the 
afternoon 
Q2
 if I were you – she’s always really busy in the morning trying 
to fill last-minute vacancies. She’s really helpful and friendly so I’m sure it would be worth
getting in touch with her for an informal chat.
AMBER:
It’s mainly clerical and admin jobs they deal with, isn’t it?
WILLIAM:
That’s right. I know you’re hoping to find a full-time job in the media eventually – but Becky
mostly recruits temporary staff for the finance sector – which will look good on your CV –
and generally pays better too.
AMBER:
Yeah – I’m just a bit worried because I don’t have much office experience.
WILLIAM:
I wouldn’t worry. They’ll probably start you as a receptionist, or something like that. So
what’s important for that kind of job isn’t so much having business skills or knowing lots of 
different computer systems – it’s
communication 
Q3
 that really matters – so you’d be fine
there. And you’ll pick up office skills really quickly on the job. It’s not that complicated.
AMBER:
OK good. So how long do people generally need temporary staff for? It would be great if I
could get something lasting at least a month.
WILLIAM:
That shouldn’t be too difficult. But you’re more likely to be offered something for a
week 
Q4
 
at first, which might get extended. It’s unusual to be sent somewhere for just a day or two.
AMBER:
Right, I’ve heard the pay isn’t too bad – better than working in a shop or a restaurant.
WILLIAM:
Oh yes – definitely. The hourly rate is about

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