• Chat. Q4
    		•

    Customer satisfaction survey




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    Eustatis. 
    Q1
    JEAN: Sorry?
    TIM:
    The name is spelt E-U-S-T-A-T-I-S. They appeared in last year’s festival, and went down
    very well. Again, their programme is designed for all ages.
    JEAN:
    Good. I expect we’ll go to that. I hope there’s going to be a play during the festival, a comedy,
    ideally.
    TIM:
    You’re in luck! On the 19th and 20th a local amateur group are performing one written by a
    member of group. It’s called Jemima. That’ll be on in the town hall. They’ve already performed 
    it two or three times. I haven’t seen it myself, but the
    review 
    Q2
    in the local paper was very 
    good.
    JEAN: 
    And is it suitable for children?
    TIM:
    Yes, in fact it’s aimed more at children than at adults, so both performances are in the
    afternoon.
    JEAN: 
    And what about 
    dance 
    Q3
    ? Will there by any performances?
    TIM:
    Yes, also on the 20th, but in the evening. A professional company is putting on a show of
    modern pieces, with electronic music by young composers.
    JEAN: Uh-huh.
    TIM:
    The show is about how people communicate, or fail to communicate, with each other, so
    it’s got the rather strange name,
    Chat. 
    Q4
    JEAN: 
    I suppose that’s because that’s something we do both face to face and online.
    TIM: 
    That’s right.

    TEST
    Cookery classes
    OFFICIAL: Hello, Tourist Information Centre, Mike speaking, how can I help you?
    WOMAN:
    Oh, hi. I wanted to find out about cookery classes. I believe there are some one-day classes
    for tourists?
    OFFICIAL: Well, they’re open to everyone, but tourists are always welcome. OK, let me give you some
    details of what’s available. There are several classes. One very popular one is at the 

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