Implications of the Findings for Leadership




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Implications of the Findings for Leadership  
For years, the internet and information communication technologies have increasingly 
become standard tools in education. For the last couple of decades, more colleges and 
universities have included at least some aspect of online learning into their curriculums in 
response to the increasing demand for online instruction (Jaggars & Xu, 2016; Wavle & Ozogul, 
2019). As classrooms move from the traditional brick and mortar spaces many grew up with into 
the new digital intangible space, content, technology, and active learning converge to support the 
foundation of a learner-centered paradigm (Tanis, 2020); at least that is the idealIt is ironic in 
the current era of information and digital technology in which the internet is celebrated as an 
equalizing medium that enables everyone to access information and connect with others, for 
marginalized students, the opposite is often true. For those students, the achievement gap is 
magnified in online education, and their success numbers fall further below the success rates of 
their peers from the dominant group (Johnson & Cuellar Mejia, 2014; Kaupp, 2012; Xu & 
Jaggars, 2013). Educational leaders must be mindful about providing adequate supports and 
resources to HyFlex students and faculty to avoid exacerbating the achievement gap.
Building on lessons learned from online and hybrid models of instruction, HyFlex looks 
promising for higher education institutions seeking to meet the academic needs of 21st century 
college students. However, implementing an effective HyFlex program requires a sustained 
commitment on the part of the institution. The commitment is to students and to faculty. Meeting 
the needs of diverse and minoritized students calls for a cultural rebalancing through educational 


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praxis. It also calls for institutions to create and fund a suite of wraparound services to support 
HyFlex students, especially those who are underserved or marginalized.
Meeting the needs of HyFlex students also requires that the institution invest in 
supporting and developing the skills of faculty to design and teach those courses. For HyFlex to 
endure as an effective teaching and learning model, institutions have to commit to creating and 
funding a robust professional development program specific for HyFlex teachers. Typically, 
professional development programs occur as events in which faculty may receive a one-time 
stipend. This is problematic because as the field has seen with online learning, these kinds of 
trainings seldom transfer into classroom application. A better approach to designing a 
professional development program for faculty would be one in which faculty have a stake at 
every step of the process, are involved in deciding the elements and measurements of the training 
and have the ability to negotiate compensation for designing and teaching a HyFlex course.

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Implications of the Findings for Leadership

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