• Processing Order
  • Mail.dat Client
  • PostalOne!® Mail dat Technical Guide Version 19 0 March 2009 preface




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    Issue Resolution


    Some error messages will suggest a specific step to resolve the error, such as checking the client.config file, resubmitting the job, or correcting data (if a data issue is involved) and then resubmitting.

    If no resolution is suggested, you may want to:



    • Verify your machine has the correct software and versions of the software.

    • Verify any settings in your client.config file are correct. (Batch processing users only)

    • Verify your Internet connection is available.

    • Check the PostalOne! site to see if an outage has been posted.

    • Verify your machine has sufficient memory for the size of the files you were trying to send.

    • Verify the all of the data being sent is in the correct format, and does not conflict with other sections of the files and/or postal regulations for the claimed mail classes and rates. Generally, you must correct the error(s) before you will be able to successfully resubmit the file if you have a data issue.

    Processing Order


    Mail.dat submissions are processed in the following order:

    1. Mail.dat Client

    2. Upload Server

    3. Mail.dat Package

    4. Wizard Web Service (WWS) Server

    5. Database

    Mail.dat Client


    Words in brackets and italics, such as [number], indicate a value automatically added to the error message by the PostalOne! system. For example, the maximum size of a specific field might be inserted if that maximum was exceeded.

    Table E-1. Mail.dat Client Error Messages



    Error Message

    Notes

    Authentication failure Error: [server user verification error]




    DataRepository Class Internal Error!, Enumeration error: [message]




    DataRepository Class Internal Error!, Get Parent Table error: [message]




    DataRepository Class Internal Error!, Get Parent Table error: Table did not match any types.




    DataRepository Class Internal Error!, Get Second Partial Table error: Table did not match any types.




    DataRepository Class Internal Error!, No Such Element Exception error: [message]




    DataRepository Class Internal Error!, Table Contains Data error: File did not match any types.




    DataRepository Class Internal Error!, validate Csm Parent Child Relation error: [message]




    DataRepository Class Internal Error!, validate Csm Sibling Relation error: [message]




    DDataRepository Class Internal Error!, StringTokenizer error: [message]




    Error: [file name] has an Error. [extended client error]




    Error: All file-level status flags are not identical in the Header file: [file name].

    The file status claimed in the HDR record does not match the file status claimed in supporting files such as the MPU file.

    Error: All of file-level status flag in Header file are None Transmitted in the Header file: [file name].




    Error: An unknown file type was sent to the PostalOne! server. Please check your data files and retry this transaction. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: At least one file-level status flag was not accepted in the Header file: [file name].




    Error: Can't delete file [file name]




    Error: Encoding error. Error details: [exception]




    ERROR: File [file name] file contains an Invalid history status.




    ERROR: File [file name] file contains an Invalid Mail.dat Presentation Category.




    ERROR: File [file name] file contains job ID [job ID] from history records can't found from current records.




    ERROR: File [file name] file contains Non-zero record counts that are not allowed in the header record of a delete job (except Segment record count).




    ERROR: In [file name] either the [field name] (Row [record number] :position [start position] [stop position] field or the [field] (Row # [record number] :position [value] [token] field should be filled, but both fields are blank.




    ERROR: In [file name] GCA Version Identifier of Record # [rec_num] is invalid.




    ERROR: In [file name] length of Record # [number] is incorrect.




    ERROR: In [file name] mandatory field \ field name \ (Row # [record number] :position [start position] [stop position] is blank.




    ERROR: In [file name] optional field [field name] Row # [record number] :position [start position] [stop position] contains invalid data.




    ERROR: In [file name] the [field name] (Row # [record number] :position [start position] [stop position] and the [field] Row # [record number] :position [token] [next token] fields contain incompatible data.




    ERROR: In [path] Invalid file name.

    Verify file names do not include special characters, such as “-“ or “/”.

    ERROR: In directory [Path] [FILE NOT FOUND]




    Error: In file [file name.par] for the “ADJUSTMENT_STATUS” field (in Record #: position 77_77), the currently supported value is R (Ready To Pay).




    ERROR: In File [file name], History SEQ Number is either missing or not valid.




    ERROR: In File [file name], Job ID is either missing or not valid.




    ERROR: In File [file name], one or more Record Closing Characters are either missing or not valid.




    ERROR: In File [file name], one or more Record Counts are either missing or not valid.




    ERROR: In File [file name], one or more Record Lengths are incorrect.




    ERROR: In File [file name], Provider Code is either missing or not valid.




    Error: Input file 'Client.config' can not be found!




    Error: NewLineCheck error: [exception]




    Error: No update files found for the transmittal of JOBID [job ID].




    Error: PAR file is not supported for MLOCR mailings.




    Error: PAR file is not supported for Periodicals.




    Error: PAR file is not supported for the MPA UIDs associated with Postage Payment Method (in MPA file) values other than P (Permit type is PI) or G (Permit type is OI).




    Error: PAR file should be submitted along with at least one container with status of Ready to Pay (R) in the .csm file.




    Error: PAR_RECORD_STATUS("Record #: position 76_76), with value of 'U' is not supported. Please modify the PAR_RECORD_STATUS value and re-submit the job.

    PAR files cannot have PAR Record Status (position 76) set to “U” or as part of an update job.

    Error: PostalOne! Connect to the Server has a error.




    Error: Reading file error. Error details: [exception]




    Error: Record count for the required file [file name] cannot be set to '0' in the header record.




    Error: Run Out of memory: Please shutdown and modify Xms Xmx parameter to expand java runtime memory (example -Xms756m -Xmx1024m)




    Error: 'Temp User' is either missing or not valid in selected file.




    ERROR: The [file name] file contains duplicate history sequence numbers.




    ERROR: The [file name] file contains duplicate keys




    Error: The 'Checksum' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Client-type' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Customer-ID' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    ERROR: The File [file name] file contains a mail facility which is either missing or not valid.




    Error: The 'File-ID' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'File Name' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'File-type' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    ERROR: The header file contains multiple current status lines in the History Status field.




    ERROR: The header file contains multiple version in the GCA field of current records.




    ERROR: The header file contains no current status lines in the History Status field.




    Error: The 'Job-ID' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Job-type' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    ERROR: The last record in file [file name] does not end with a newline character.




    ERROR: The length of record # [error rec num] in file [path] is incorrect.




    Error: The 'Location-Seq' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Mailing-facility' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Password' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The PostalOne! Batch Processor application




    Error: The PostalOne! server failed to receive the complete mail.dat files in this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Provider-code' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Request-type' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Service Date' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Service Name' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: The 'Username' information is missing or invalid due to a transmission error. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Error: Unable to find one of the files for the submitted process.




    EVS File Transfer Error: Unable to download the e-VS hand held application software.




    File: [File name] can't connect to [host] :[port]. [NO REPONSE FROM SERVER]. Application exit




    Internal System Error: [ErrorNum] Please call the PostalOne! Customer Care Center and report this error.




    Internal System Error: A fatal error occurred while receiving CMP file (*.cmp). Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    Internal System Error: A fatal error occurred while receiving IMP file (*.imp). Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: A communication error occurred (a request other than 'POST' was used), while processing this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: A communication error occurred (unable to determine the content type values), while processing this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: A system error occurred in the PostalOne! application while locating a system resource. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: A system error occurred in the PostalOne! application while requesting a system resource. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An attempt was made to re-insert a mail.dat job that already exists in the PostalOne! database. Such transactions are not allowed by the PostalOne! application.




    System Error: An error occurred while processing a database (SQL) transaction. Please call the PostalOne! Customer Care Center and report this error.




    System Error: An error occurred while reading one of the files in this mail.dat job. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while re-assembling the mail.dat job on the PostalOne! server. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the CLR file (*.clr) for this transaction. Please resubmit the job. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the CONFIRM file (*.csv) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the CPT file (*.cpt) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the CQT file (*.cqt) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the CSM file (*.csm) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the EVS file (*.evs) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the HDR file (*.hdr) for this transaction. Please resubmit the job. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the ICL file (*.icl) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the ICR file (*.icr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the MCR file (*.mcr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the MIR file (*.mir) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the MPU file (*.mpu) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the MSR file (*.msr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the PAR file (*.par) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the PLR file (*.plr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the PQT file (*.pqt) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the SEG file (*.seg) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the SFR file (*.sfr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the SNR file (*.snr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the SPR file (*.spr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An error occurred while receiving the WSR file (*.wsr) for this transaction. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: An unknown protocol (other than HTTP/HTTPS) was used to initiate communication with the PostalOne! server. If using the batch processor application, please check your client.config file and resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Client connection timed out. Please retry this transaction. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Could not add new job to database. Please call the PostalOne! Customer Care Center and report this error.




    System Error: Could not delete existing job to insert new job. Please call the PostalOne! Customer Care Center and report this error.




    System Error: Could not delete job status from DB. Please call the PostalOne! Customer Care Center and report this error.




    System Error: Error occurred while assembling split file on server. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Error on server while creating directories for file storage. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Error on server while reading in HTTP input. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Error on server writing file from input steam to file. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: None or partial received from input stream. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Server could not validate data from this application. Please resubmit the job. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Server is currently busy.




    System Error: The PostalOne! Database is temporarily unavailable (server can not connect to the database). Your transaction will be automatically processed when the PostalOne! Database is back online.




    System Error: The PostalOne! server is temporarily unavailable. If using the File Transfer Applet, please retry this transaction in ten minutes; if using the Batch Processor Application, this transaction will be automatically resent. If the problem persis




    System Error: The PostalOne! server is temporarily unavailable. Please retry this transaction in ten minutes. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: The PostalOne! server is temporarily unavailable. This transaction will be automatically resent. If the problem persists, please call the PostalOne! Customer Care Center.




    System Error: Unable to update the file status details in the PostalOne! database. Please call the PostalOne! Customer Care Center and report this error.




    System Error: Unable to update the transaction status details in the PostalOne! database. Please call the PostalOne! Customer Care Center and report this error.




    System Error: Unable to update the transaction status in the PostalOne! database. Please call the PostalOne! Customer Care Center and report this error.




    Unable to download the e-VS hand held application software.




    Unable to transfer an error message to the PostalOne! server while processing file: [path] [extended client error]




    User Error(3109) A Mail.dat job is already in process in the PostalOne! server. Please wait until the job complete processing and resubmit the job.

    Wait until the current job has completed processing before sending an update / delete job.

    User Error: All file-level status flags in Header file are not identical. Please correct the data of the mail.dat job and resubmit the job.




    User Error: All of file-level status flag in Header file are None Transmitted. Please correct the data of the mail.dat job and resubmit the job.




    User Error: An attempt was made to connect to the PostalOne! server using an outdated batch process application. Please download the current version of the batch processor application from the PostalOne! web site, and then retry this transaction.




    User Error: At least one file-level status flag in Header file was not accepted. Please correct the data of the mail.dat job and resubmit the job.




    User Error: File failed - validation on the client. Please refer to the validation.log file for details. Please resubmit the job after correcting the validation errors.




    User Error: in .pdrxml file. PieceCount element not found or it has zero value




    User Error: in .pdrxml file. Total No. of pieces included in XML document is not matching PieceCount element value




    User Error: No update files found for the update job. Please correct the data of the mail.dat job and resubmit the job.




    User Error: Record count for a required file is set to '0' in the Header file. Please correct the data of the mail.dat job and resubmit the job.




    User Error: The [file] record count indicated in the header record for job id [job ID], does not match the actual record count. Please correct the data of the mail.dat job and resubmit the job.




    User Error: The file name used by this mail.dat job is not allowed by the PostalOne! application. Please correct the file name and resubmit the job. For more information, please check the online documentation, or call the PostalOne! Customer Care Center.

    File names must be alphanumeric and cannot include any special characters.

    User Error: The header record for this delete transaction contains non-zero counts for one or more mail.dat files (except the segment file) in this transaction. Please correct the data of the mail.dat job and resubmit the job.




    User Error: The optional [file] xxx file indicated in the header record for job id [job ID], was not found in this mail.dat job. Please correct the data of the mail.dat job and resubmit the job.




    User Error: This mail.dat transaction (Job ID) [Job ID] does not contain the required [file] or the required file type is NONE TRANSMITTED. Please correct the mail.dat data and resubmit the job.




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    PostalOne!® Mail dat Technical Guide Version 19 0 March 2009 preface

    Download 6.32 Mb.