Customer Service
Customer service comments:
Wharton MBA Site
E-mail Autoresponder Wharton, HBS Response, Kellog Response
Wharton Adcomm. taking questions
the least applicant-friendly B-school: Listed Reasons for Wharton
JUDGE THE ADMISSIONS OFFICES
What is Up w/ Kellogg Guy?
Shanghai interview ---students helping students, serving better than we could.
Discussion Topic: Provide your own examples of excellent / poor customer service that have material impact on retaining / losing customers (use examples from a business and or customer perspective).
Discussion Topic: How does your company use its web-site for customer service and / or customer relationship building?
|
