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Review for ets exam…
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bet | 37/48 | Sana | 24.03.2021 | Hajmi | 292 Kb. | | #13438 | Turi | Review |
Retailing
Retailing includes all interactions w/ final customer
Store retailing (specialty, department stores, supermarkets, convenience, superstores, discount stores, warehouse stores, hypermarkets and catalog showrooms)
Non-store retailing (direct selling, direct mail billing, catalogs, web, vending machines)
Retail organizations (corporate chains, voluntary chains / retailer cooperatives, consumer cooperatives, franchises, independents)
Retail life cycle
Wheel of retailing
Retail market planning:
target audiences
product: assortment and service
product: positioning (Kmart vs. Wal Mart and Target)
product: services and store atmospherics
product: symbiotic relationships
pricing
promotion
place
Retailing trends:
new forms
shortening life cycles
non store growth
intertype competition, polarity, category killers
one-stop shopping
global expansion
stores as meeting places
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