• I think the bedsit sounds the best option Q6
  • Well, I love the theatre Q7
  • I’d prefer a hall where there are other mature students , Q8
    		•

    Customer satisfaction survey




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    Sana22.11.2023
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    Listening transcripts 230531 122425

    I don’t take red meat 
    Q5
    .
    Man: 
    No red meat.
    ....................................................................................................................................................................
    Man:
    Now, thinking about the room itself, we have a number of options. You can have a single
    study bedroom or you can have a shared one. These are both what we call simple rooms. 
    The other alternative is to opt for a single bedsitwhich actually has more space and better 
    facilities. There’s about £20 a week difference between them.
    Woman:
    Well, actually my grant is quite generous and
    I think the bedsit sounds the best option 
    Q6
    .
    Man: 
    Lovely. I’ll put you down for that and we’ll see what availability is like. Now can I ask some 
    other personal details which we like to have on record?
    Woman:
    Yes, of course.
    Man: 
    I wonder if you could let us know what your interests are. This might help us get a closer 
    match for placing you in a particular hall.

    Woman: Ummm. 
    Well, I love the theatre 
    Q7
    .
    Man: Right.
    Woman:
    And I enjoy sports, particularly badminton.
    Man:
    That’s worth knowing. Now, what we finish with on the form is really a list from you of what
    your priorities are in choosing a hall and we’ll do our best to take these into account.
    Woman:
    Well, the first thing is
    I’d prefer a hall where there are other mature students,
    Q8
    if 
    possible.
    Man:
    Yes, we do have halls which tend to cater for slightly older students.
    Woman: 
    Ummm and 
    I’d prefer to be out of town 
    Q9
    .
    Man: 
    That’s actually very good for you because we tend to have more vacancies in out-of-town 
    halls.
    Woman: Lucky!
    Man: 
    Yes. Anything else?
    Woman:
    Well,

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