• About four months Q3
  • OPENING A BANK ACCOUNT
    		•

    Customer satisfaction survey




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    Listening transcripts 230531 122425

    Y-U-I-C-H-I-N-I. 
    Example
    Officer:
    And your first name?
    Student: 
    It’s Keiko. 
    K-E-I-K-O 
    Q1
    .
    Officer:
    That’s Keiko Yuichini…okay… and you’re female. And your nationality?
    Student: 
    I’m Japanese
    Officer:
    Right and could I see your passport, please?
    Student: 
    Here it is…
    Officer:
    Okay… your passport number is
    JO 6337 
    Q2
    … And you’re how old?
    Student: 
    I’m twenty-eight years old.
    Officer:
    Now, you live at one of the colleges … which one?
    Student:
    Willow College, umm… Room 21C.
    Officer:
    Right, 21C Willow College, and how long are you planning on staying with homestay?
    Student: 
    About four months 
    Q3
    … longer if I like it…
    Officer:
    And what course are you enrolled in?
    Student:
    Well, I’ve enrolled for twenty weeks in the
    Advanced English Studies 
    Q4
    because I need 
    help with my writing… and I’m nearly at the end of my first five-week course.
    Officer:
    Okay… Do you have any preference for a family with children or without children?
    Student:
    I prefer … I mean I like young children,
    but I’d like to be with older people 
    Q5
    … you 
    know… adults … someone around my age.
    Officer:
    Okay, and what about pets?
    Student: 
    I am a veterinarian so that’s fine… the more the better 
    Q6
    .

    TEST
    OPENING A BANK ACCOUNT
    PIETER:
    Good morning. I’d like to open a bank account, please.
    WOMAN: 
    Certainly. If you’d like to take a seat. I’ll just get some details from you. It won’t take long.
    PIETER: Thanks.
    WOMAN: 
    Is it a current account or a deposit account you wanted?
    PIETER: A 

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