• H-O-N-E-Y-W-E-L-L . Q9
  • THEATRE ROYAL PLYMOUTH Booking form
  • Impostor . Example
  • Customer satisfaction survey




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    Listening transcripts 230531 122425

    garage
    Q8
    The tree hit that as well.
    Woman:
    Ok. So, have you contacted a professional builder yet?
    Man:
    Yes, it’s the same builder we always use. Do you want his name?
    Woman: 
    Yes please.
    Man:
    OK, it’s Steven Honeywell.
    H-O-N-E-Y-W-E-L-L
    Q9
    Woman:
    All right. Now, apart from damage to the house itself, what else do you think the builder will
    be looking at? Because we’re going to need photographs.
    Man:
    Oh yes. Well, he’ll be putting up a
    fence 
    Q10
    for us – between our house and the neighbour’s 
    - because the one we’ve got now was smashed by the tree. So I’ll take some pictures before 
    he does the work.
    Woman:
    Please do that, and then you can send them in with your claim...


    TEST
    THEATRE ROYAL PLYMOUTH
    Booking form
    Female:
    Hello, Theatre Royal Plymouth.
    Male:
    Oh hello – I’d like to make a booking, please.
    Female: 
    Yes. What is it you want to see?
    Male: 
    Friday the 25th.
    Female: 
    Right. And which day did you want to come?
    Male: The 
    Impostor
    Example
    Female:
    Just a moment and I’ll check availability on the computer. Oh, sorry, we’re fully booked for
    that performance.
    Male: 
    Oh dear. What about the fol owing day then?
    Female: The 
    26th
    Q1
    Yes, that’s OK. We’ve got two performances on that day, one at 3.30 and
    one at 
    7
    Q2
    Which would you prefer?
    Male:
    Oh, the later one, please.
    Female:
    Are there any concessions, any children?
    Male:
    Well, there are four of us.
    Female: 
    How many people?
    Male: 
    I’m not sure. My daughters are 15 and 12. Do they get concessions?
    Female: 
    Only the 12-year-od I’m afraid. So that’s one child and three adults. Any idea where you’d 
    like to sit? Stalls or circle?
    Male: Er.
    Female:
    Tickets for the stalls are a bit more expensive – £12 for adults and £8.50 for children. The
    circle costs £1050 and £6.50.
    Male: 
    Do you get a good view from the 

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