Customer satisfaction survey

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Sana	22.11.2023
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tidy?
Q7
JOE:
Yes, they go together really, don’t they?
SALLY:
Sure. Then the usual stuff; they want someone who can communicate well both orally and
in writing.
JOE:
OK. And for the last warehouse job I had, one of the things I enjoyed most was being part
of a
team
Q8
. I found that was really essential for the job.
SALLY:
Excellent. Yes, they do mention that they want someone who’s used to that, yes. Now when
you were working in a warehouse last time, what sorts of items were you dealing with?
JOE:
It was mostly bathroom and kitchen equipment, sinks and stoves and fridges.
SALLY:
So you’re OK moving
heavy
Q9
things?
JOE:
Sure. I’m quite strong, and I’ve had the training.
SALLY:
Good. Now as far as experience goes, they mention they want someone with a licence, and
that you have experience of driving in London – so you can cope with the traffic and so on.
JOE:
Yes, no problem.
SALLY:
And you’ve got experience of warehouse work … and the final thing they mention is
customer
Q10
service. I think looking at your CV you’ve OK there.
JOE:
Right. So what about pay? Can you tell me a bit more about that, please …

TEST
TOTAL HEALTH CLINIC
CARL:
Hi, come and take a seat.
JULIE:
Thank you.
CARL:
My name’s Carl Rogers and I’m one of the doctors here at the Total Health Clinic. So I
understand this is your first visit to the clinic?
JULIE:
Yes, it is.
CARL:
OK, well I hope you’ll be very happy with the service you receive here. So if it’s alright with
you I’ll take a few details to help me give you the best possible service.
JULIE: Sure.
CARL:
So can I check first of all that we have the correct personal details for you? So your full
name is Julie Anne

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