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Customer satisfaction surveyBog'liq Listening transcripts 230531 122425furniture
Q2
, antiques you know. There are some really lovely things around
here, but you need to get out to the small towns. I’ve had a really good trip this year, until
this happened.
OFFICER: OK. So you’ve been here quite a while?
LOUISE:
Yes, I’m here for two months. I go back next week.
OFFICER: So may I ask where you’re staying now?
LOUISE:
Well at present I’ve got a place at
Park
Q3
Apartments, that’s on King Street. I was staying
at the Riverside Apartments on the same street, but the apartment there was only available
for six weeks so I had to find another one.
OFFICER: OK. And the apartment number?
LOUISE: Fifteen.
LOUISE: Right.
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OFFICER: Now, I need to take some details of the theft. So you said you had some things stolen out
of your bag?
LOUISE:
That’s right.
OFFICER: And were you actually carrying the bag when the theft took place?
LOUISE:
Yes, I really can’t understand it. I had my backpack on. And I went into a supermarket to
buy a few things and when I opened it up my wallet wasn’t there.
OFFICER: And what did your wallet have in it?
LOUISE:
Well, fortunately I don’t keep my credit cards in that wallet – I keep them with my passport
in an inside compartment in my backpack. But there was quite a bit of cash there … about
£
250
Q4
sterling, I should think. I withdrew £300 from my account yesterday, but I did a bit
of shopping, so I must have already spent about £50 of that.
OFFICER: OK.
LOUISE:
At first I thought, oh I must have left the wallet back in the apartment, but then I realised
my
phone
Q5
had gone as well. It was only a week old, and that’s when I realised I’d been
robbed. Anyway at least they didn’t take the keys to my rental car.
OFFICER: Yes. So you say the theft occurred yesterday?
LOUISE: Yes.
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